Privacy Policy
1. Collection of personal information
Personal information: The type of information we collect from you or from third parties, may include:
name;
contact details including email address, mailing or street address and telephone number;
details of role within a company or job title;
copies of any applicable work licences (including but not limited to trading qualifications, builder licence, electrical licence…);
copies of any applicable insurance certificates (including but not limited to worker’s compensation insurance, public liability insurance…);
credit card information and bank account details;
demographic information such as postcode;
information you provide to us through customer surveys;
details of products and services we have provided to you or that you have enquired about, and our response;
your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and browsing behaviour;
additional personal information that you provide to us directly or indirectly through your use of our Site, the App, associated applications, associated social media platforms or accounts from which you permit us to collect information; and
any other information requested by us and/or provided by you.
Your use of our Site or App: As with most online businesses, we may log information about your access and use of our Site or App, including through the use of Internet cookies, your communications with our Site or App, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.
Your opinion and feedback: We may contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback. Providing this information is optional to you.
If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.
2. Collection and use of personal information
to enable you to access and use our Site and App and any associated applications and associated social media platforms;
to contact and communicate with you;
to conduct credit checks on you;
for internal record keeping;
for analytics, market research and business development including to operate and improve our Site or App and any associated applications and associated social media platforms;
to run competitions or offer additional benefits to you; and
for advertising and marketing, including to send you promotional information about our products and services and information and about third parties that we consider may be of interest to you.
You may opt-out of receiving marketing materials from us by contacting us using the details set out below or by using the opt-out facilities provided in the marketing materials.
3. Disclosure of personal information to third parties
credit reporting agencies and courts, tribunals and regulatory authorities where you fail to pay for goods or services provided to you;
courts, tribunals, regulatory authorities and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;
third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located, or that store data, outside of Australia; and
third parties to collect and process data such as Google Analytics or other relevant businesses. This may include parties that store data outside of Australia.
