Trusted by industry-leading companies worldwide
We are a company that always, always puts the customer first in everything we do.
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable tool."
James Glasson,
CEO, Glassons Australia
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Ticked Off has been a game-changer for our retail business! They handle all our handyman, repairs, and maintenance needs with incredible efficiency, allowing us to focus more on serving our customers. Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"In using Ticked Off, Connect Hearing can see and manage everything required to support our national network of hearing clinics, from a mobile phone. Maintenance requests and costs can be reviewed and approved on the go, and job updates are provided showing completed works with photos, as well as contractor performance. We have an excellent dedicated Account Manager as well as 24/7 support for emergencies for ad hoc, regular or minor works projects. Ticked Off keeps our sites safe, provides transparent reporting and dashboards, as well as sending a single itemised invoice. For a business that is growing quickly, Ticked Off is a valued partner of Connect Hearing."
Roisin Kerin,
Connect Hearing
"We at Orchard ELC have had an amazing experience with Ticked Off. As you can imagine, compliance is a major part of our business and something we take very seriously. Maintaining our physical spaces is vitally important in providing a safe and happy work space for our amazing staff and being able to provide wonderous environments for our children to thrive in. Adrian, Aydan and the team at Ticked Off have created an intuitive, cost effective, and supportive system that has integrated them into our business. They are creating solutions and opportunity for our teams."
Peter Schlederer,
Orchard Early Learning
"Ticked Off has been a game-changer for us. Not only has it helped us streamline and prioritise maintenance requests, but the reporting has given us insights to proactively reduce costs and create awareness of reoccurring concerns. Having the ability to manage our assets within the platform has taken a lot of the friction out of managing warranties and service contracts. Ticked Off is also a winner for contractor compliance, with the ability to store all WMS and insurances securely and easily, and the functionality to notify us prior to document expiry. We cannot fault the service from the support team, who have been proactive, and involved, and invested in setting us up for success. The ability to set up users with custom permissions at all levels of the business and the easy-to-use interface has made TickedOff a core part of our business tech stack – and we can’t imagine life without it!"
Tia Pierce,
Head of Stores Operations, City Beach
"Ticked Off has changed Harbison's management processes, enabling our staff have the right mechanisms in place to perform their role in a safe and appropriate way.Accountability plays a big part in maintenance, and Ticked Off ensures a safe working and living environment for staff and residents. Logging jobs on the go is critically important for our homes with staff having the convenience of reporting issues immediately from their devices.Contractor management has also been streamlined, with Ticked Off decreasing the chances of human error."
Danny Turner,
Harbison Care
"Efficiency at our fingertips! Ticked off is the Uber of maintenance! This service has the ease of logging your jobs, being notified when and who will be completing your work, when the work is completed & if there are any additional issues that have been discovered on site. The tradies & experts they send out to site have all been top quality workers and great people to deal with, so I am not concerned another who is interacting with my own team members on site. The training that was received directly from Adrian and the team was also spot on and informative! I highly recommend!"
Elaine Laurel,
M.J. Bale
"We at ACA chose Ticked Off as a platform to manage and track the maintenance of our many properties and reduce the administrative burden of these requests. The platform streamlines and enhances communication between tradespeople and our varied and large staffing pool. The platform allows easy recording of all important elements of the process for reference including quotations, allocation of work and invoicing. The ability to manage photos and damage reports while tracking work order status with ease was a must for us and the platform easily accommodates this functionality."
